If you have received damaged or defective products, we apologise in advance and ask you to use the contact us form on the website.

We endeaver to reply as soon as possible.

Standard no-fault returns

1. Goods can only be returned up to 14 working days starting the day after delivery.
2. Products are returned at your own cost, unused and undamaged in their original packaging.
3. The goods remain your responsibility until the goods have been received on RFE packaging's premises.
4. Goods must be returned in full pack quantities. We cannot offer any refunds on partial packs.
5. Refunds don't include delivery charges.
6. RFE packaging will endeavour to process all returns within 3 working days of receipt of the return.